ku90 Terms and Conditions

1 Introduction

Welcome to ku90. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and ku90 ("the Platform", "we", "us", "our"). By registering an account, making a deposit, or using any part of the ku90 platform, you confirm that you have read, understood, and agreed to these Terms in full.

ku90 is an online gaming platform that offers casino games, fishing games, sports betting, and other gaming products to players in Bangladesh. All services are provided in BDT and are accessible via the ku90 website and mobile application.

These Terms apply to all users of ku90, including registered players, visitors, and anyone who accesses the platform in any capacity. If you do not agree with any part of these Terms, you must not use ku90.

2 Eligibility

To register and use ku90, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. ku90 does not permit anyone under the age of 18 to register or use the platform under any circumstances.
• You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law. It is your responsibility to ensure that using ku90 is legal in your location.
• You must not be registered on any self-exclusion list or have previously been excluded from ku90 or any affiliated platform.
• You must not be acting on behalf of another person or as an agent for any third party when using ku90.
• You must have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.

3 Your Account

Each player is permitted to hold only one account on ku90. Creating multiple accounts — whether under the same name, the same payment method, or the same device — is strictly prohibited and will result in all associated accounts being permanently closed and any balances being forfeited.

When registering on ku90, you must provide accurate, complete, and up-to-date information. This includes your full name, date of birth, contact details, and payment information. Providing false or misleading information is a breach of these Terms.

You are responsible for maintaining the security of your ku90 account. This includes keeping your password confidential and not sharing your login credentials with any other person. ku90 will not be held responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

• You must notify ku90 immediately if you suspect that your account has been accessed without your authorisation.
• ku90 reserves the right to request identity verification documents at any time. Failure to provide these documents within a reasonable timeframe may result in account suspension.
• Accounts that have been inactive for 12 consecutive months may be subject to a dormancy fee or closure at ku90's discretion.

4 Deposits and Withdrawals

All financial transactions on ku90 are conducted in Bangladeshi Taka (BDT). ku90 supports deposits and withdrawals via bKash and Nagad. These are the only accepted payment methods on the platform at this time.

The minimum deposit amount on ku90 is ৳10. There is no maximum deposit limit, though ku90 reserves the right to apply transaction limits at its discretion for security or compliance reasons. Deposits are credited to your ku90 account instantly in most cases.

• Withdrawals must be made to the same bKash or Nagad account used for the most recent deposit.
• The minimum withdrawal amount is ৳100. Withdrawal requests are typically processed within minutes, though in some cases verification checks may extend this timeframe.
• ku90 does not charge any fees on deposits or withdrawals. However, your mobile wallet provider may apply their own transaction charges.
• Withdrawals may be delayed or withheld if your account is under review for security, fraud, or compliance reasons.
• ku90 reserves the right to request proof of payment method ownership before processing any withdrawal.

5 Bonuses and Promotions

ku90 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each offer, which will be clearly communicated at the time the bonus is made available. The following general conditions apply to all bonuses on ku90:

• Bonuses are credited to your ku90 account in the form of bonus funds or free bets, as specified in the individual offer terms.
• All bonuses are subject to a wagering requirement. This means you must wager the bonus amount a specified number of times before any associated winnings can be withdrawn. The wagering requirement for each bonus is stated clearly in the offer terms.
• Bonus funds and real money funds are kept separate in your ku90 account. Real money is used first when placing bets, unless the specific bonus terms state otherwise.
• Bonuses are non-transferable and cannot be exchanged for cash directly without meeting the applicable wagering requirements.
• ku90 reserves the right to withdraw any bonus offer at any time without prior notice. Bonuses already credited to accounts will not be affected by such withdrawal.
• Any player found to be abusing bonus offers — including but not limited to creating multiple accounts to claim the same bonus — will have their bonus forfeited and their account suspended.

6 Betting Rules

All bets placed on ku90 are subject to the specific rules of the game or market being played. These rules are available within each game or betting market on the platform. The following general betting rules apply across all products on ku90:

• Once a bet has been confirmed and accepted by ku90, it cannot be cancelled or amended by the player.
• ku90 reserves the right to void any bet that was placed as a result of a technical error, pricing error, or any other error on the platform.
• Minimum and maximum bet limits apply to all games and markets on ku90. These limits are displayed within each game or market.
• In the event of a dispute regarding the outcome of a game or bet, the decision of ku90's management team is final.
• ku90 reserves the right to limit the betting activity of any player at its sole discretion, including restricting maximum bet amounts or the number of bets that can be placed within a given time period.

For live casino games powered by Ezugi, the rules of each specific game — including Blackjack, Roulette, Baccarat, and others — are governed by the rules displayed within the game interface. In the event of a disconnection during a live game, ku90 will make every reasonable effort to resolve the situation fairly, but cannot guarantee the outcome of any interrupted game session.

7 Fair Play and Prohibited Conduct

ku90 is committed to providing a fair and secure gaming environment for all players. The following conduct is strictly prohibited on the ku90 platform:

• Using any automated software, bots, scripts, or other tools to place bets or interact with the platform in a way that is not through normal manual use.
• Attempting to exploit any bug, glitch, or error in the platform software to gain an unfair advantage.
• Colluding with other players to manipulate the outcome of any game or betting market.
• Using the platform for any form of money laundering or other illegal financial activity.
• Engaging in any form of fraud, including using stolen payment credentials or providing false identity information.
• Attempting to reverse-engineer, copy, or reproduce any part of the ku90 platform or its software.

All games on ku90 use independently certified random number generator (RNG) technology to ensure that every outcome is genuinely random and cannot be predicted or manipulated. Regular audits are conducted by independent third parties to verify the integrity of all games on the platform.

8 Responsible Gaming

ku90 takes its responsibility to promote safe and responsible gaming very seriously. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm. The following tools and resources are available to all ku90 players:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits on your ku90 account at any time from your account settings.
• Session Reminders: Set time reminders to alert you when you have been playing for a specified period.
• Self-Exclusion: If you feel that your gaming is becoming a problem, you can request a self-exclusion period of 30 days, 90 days, 6 months, or permanently. During a self-exclusion period, you will not be able to access your ku90 account or receive any promotional communications.
• Reality Checks: Regular pop-up notifications during gaming sessions to remind you of how long you have been playing and how much you have wagered.

For more information about responsible gaming tools and external support resources, please visit our dedicated Responsible Gaming page. If you are concerned about your gaming habits or those of someone you know, we strongly encourage you to seek help.

9 Privacy and Data Protection

ku90 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on ku90, you consent to the collection and processing of your personal data as described in the Privacy Policy.

• ku90 will never sell your personal data to third parties for marketing purposes.
• Your data may be shared with payment processors, identity verification services, and regulatory authorities where required by law or necessary to provide the ku90 service.
• All personal data is stored securely using industry-standard encryption and access controls.
• You have the right to request access to, correction of, or deletion of your personal data held by ku90, subject to applicable legal requirements.

10 Limitation of Liability

To the fullest extent permitted by applicable law, ku90 shall not be liable for any direct, indirect, incidental, special, or consequential losses or damages arising from your use of the platform, including but not limited to:

• Loss of funds resulting from technical failures, service interruptions, or connectivity issues beyond ku90's reasonable control.
• Any losses resulting from your failure to comply with these Terms.
• Any losses resulting from unauthorised access to your account caused by your failure to maintain the security of your login credentials.
• Losses arising from your reliance on any information provided on the ku90 platform that subsequently proves to be inaccurate.

ku90 makes every reasonable effort to ensure that the platform is available and functioning correctly at all times. However, we cannot guarantee uninterrupted access and accept no liability for any losses resulting from planned or unplanned maintenance periods.

11 Account Termination

You may close your ku90 account at any time by contacting our support team at [email protected]. Any remaining real money balance in your account at the time of closure will be returned to your registered bKash or Nagad account, subject to the completion of any outstanding verification requirements.

ku90 reserves the right to suspend or permanently close any account at its sole discretion, including in the following circumstances:

• Breach of any provision of these Terms.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete identity verification within a reasonable timeframe.
• Creation of multiple accounts by the same individual.
• Any conduct that ku90 determines to be harmful to the platform, other players, or the integrity of the games.

In cases where an account is closed due to a breach of these Terms, ku90 reserves the right to withhold any balance remaining in the account, including any winnings accumulated during the period of the breach.

12 Changes to These Terms

ku90 reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. It is your responsibility to review these Terms periodically to stay informed of any changes.

Your continued use of the ku90 platform after any changes to these Terms have been published constitutes your acceptance of the updated Terms. If you do not agree with any changes, you must stop using ku90 and close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern or complaint about any aspect of the ku90 platform, please get in touch with our support team. We aim to respond to all enquiries within 24 hours.

• Email: [email protected]
• Live Chat: Available 24/7 via the ku90 platform
• FAQ: Visit our FAQ page for answers to common questions

For complaints that cannot be resolved through our standard support process, ku90 has an escalation procedure in place. Details of this procedure are available by contacting our support team directly.